Last updated: July 2026

Welcome to Cortex ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using Cortex, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website, create an account, or contact us, we may collect:

• Full name

• Email address

• Company name

• Phone number (if provided)

• Billing information

• Account credentials

Usage Information

We automatically collect information about how you use our platform, including:

• Device information

• Browser type

• IP address

• Operating system

• Pages visited

• Session duration

• Referral sources

• Feature usage

• Performance data

Cookies

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic.

You can disable cookies through your browser settings, although some features may not function properly.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services

• Create and manage user accounts

• Process subscriptions and payments

• Improve product performance

• Respond to customer inquiries

• Send product updates and security notifications

• Personalize your experience

• Prevent fraud and unauthorized access

• Comply with legal obligations

AI Processing

Cortex uses artificial intelligence to automate workflows and improve user productivity.

Data submitted to our platform may be processed by AI systems to generate responses, automate business processes, and improve product functionality. We do not use customer data to train public AI models without your explicit permission.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party providers that help us operate our services, including:

• Cloud hosting providers

• Payment processors

• Analytics platforms

• Customer support tools

• Security and fraud prevention services

These providers only receive the information necessary to perform their services and are required to protect your data.

Data Security

We implement industry-standard security measures designed to protect your information, including:

• Encryption in transit and at rest

• Secure cloud infrastructure

• Role-based access controls

• Continuous monitoring

• Regular security updates

While we take reasonable steps to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data at any time.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Update inaccurate information

• Request deletion of your data

• Object to certain processing activities

• Withdraw consent

• Request a copy of your data

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party platforms. We are not responsible for the privacy practices or content of those services.

Please review their respective privacy policies before providing personal information.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child, we will promptly delete it.

International Data Transfers

Your information may be processed and stored in countries outside your place of residence. We take appropriate safeguards to ensure your information remains protected in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@cortex.ai
Website: www.cortex.ai

We will make every effort to respond to your inquiry as quickly as possible.